Beyond rep management, how can Clinicpass help your organization?
Due to governmental regulations (ie Sunshine Act), new measures needed to be put in place to keep medical facility doors open to pharmaceutical / device representatives. There is an increase in workload, time constraints and public scrutiny. There is a focus to know every person coming into your clinic (HIPAA), Health Quality Measures and CMS & AMA urge physicians and administration to have an accounting system in place to keep track of dollars spent. Clinicpass creates an avenue for those doors to remain open, increasing staff and rep efficiency, transparency and compliance for clinics.
Clinicpass is a service most commonly known for representative scheduling management, but we are so much more. We developed a platform to services both the clinic and representative, encompassing a multitude of functions and benefits.
These include: CommunicationClinicpass provides an easy way for you to access medical representatives and them to access you bridging the communication gap. This communication functions like an intranet, initiating contact with the intended contact, the first try. Sometimes the communication between reps and clinics gets difficult due to not knowing how or who to get a hold of to answer questions. This service allows users on both sides to skip the guesswork and send a message directly to the person they need. Additionally, the ease of communicating basics for an appointment is made easier by allowing the clinic to identify preferences, allergies, and number of staff members on their profile, and easy access to needed information. Between appointments, representatives are also able to utilize this channel to communicate about upcoming events and get quick feedback from the clinic without clogging their email or phone lines.
Mandating protocols/policy sign-offsClinicpass recognizes the need for policies that are unique to each individual organization and provides the ability to mandate these policies are reviewed, signed and followed by each rep calling on the clinic. Within each individual clinic's profile, there is a space already outlined that allows them to determine their preference on perimeters regarding the frequency that an individual rep, a rep from the same company, or a product is able to schedule a visit. Along with the outlined guidelines provided by Clinicpass, there is also an option for clinics to provide their requirements and/or policies they expect representatives to follow; for example, how to properly check-in at the clinic, when and where to interact with clinic members, or sample appointment details. The benefit of Clinicpass is we are taking the work off of you to make sure the highest standards are in place. We want to make it easy for the reps to have access and full understanding of expectations before entering your clinic!
CredentialingClinicpass Verify adds an extra layer of protection and is a safeguard for compliance and transparency. This feature provides a way for you to vet each rep before entering your clinic. Ensuring your representatives are providing adequate and up-to-date information regarding vaccinations and/or immunity, OIG exclusion checkpoint, HIPAA and policy documentation. A valuable service to implement for the privacy and safety of your patients.
Do you currently have a HIPAA document on each of your reps? With Clinicpass you will!
Bringing it all togetherClinicpass has a multitude of resources that make it valuable! Clinicpass adequately manages and monitors representative scheduling by following the scheduling parameters set by you. We offer a wide range of services, including customizable calendars, interactive scheduling, internal email system (keeping your work email and phone number private), appointment transfers, credentialing, badging, sample tracking & patient discount cards.
We are making managing medical representative appointments and protocols easy & efficient.